The staff and drivers for Country Propane are the best there is. I've done business with them for 20 years and have never been disappointed with their service or their concern about their customers. If you have a problem in the night, just call and they are there for you. There should be more people in the world like them.
Dorothy & Jerry from West Monroe, NY
I want to let you know how impressed I was with the service that I received from one of your representatives. We are new customers and were having a problem with a newly installed gas range. We were able to set an appointment for a service visit for the next day, which was perfect for our schedule. The service rep arrived on time and carefully questioned me about the problem and reviewed the conversion work that had been done on the stove by another company. In a short time he was able to find the problem and correct it. He was very helpful and friendly and set our minds at ease. This was all done just a few days before Christmas; having the stove working right for the holidays made it possible for us to keep our plans to serve a meal for a crowd with no worries! We look forward to a long relationship with your company.
Dean from Tully, NY
We so appreciate your prompt and reasonably priced service on our dryer. There are seven at home and laundry can pile up quickly. We particularly want to applaud the gentleman who came to our home to assess & repair the problem. He was knowledgable, and humble enough to call his supervisor for help in trouble shooting. Our young adult children were at home to welcome him and commented on his integrity. I can only begin to tell you how much that example means to us as parents, when hoping that our kids live and work with such goodness.
Susan & Thomas from Baldwinsville, NY
Country Propane has been helpful and courteous at all times. I would highly recommend them to anyone.
Richard from Lafayette, NY
I have been a customer of Country Propane for over 15 years and have always been happy with your service. I've had several tune-ups on my furnace, and a gas stove, gas dryer, and new hot water heater installed by your technicians. I,ve always been very satisfied with your work and have never felt like I was over charged. Now the rest of my story!! In November 2011, I called Country Propane and asked if I could have a technician come to my house because I couldn't get my furnace blower to shut off. When they came in my basement they said that they smelled gas, which I could not smell even after they made me aware of it. They used a gas detector to confirm the gas presence in the basement. The technicians Steve & Joe found the leak in less than 10 minutes. The leak was on the connection to my hot water tank. I had removed some shelves by the tank three days earlier and must have punctured the flexible tube going from the main pipe to the tank. they soaped the leak and showed me the gas leak coming out of the tube. They shut off the gas and fixed my problem. The technician told me it was the worst gas leak he has ever encountered. These two men saved my house and possibly our lives. I say THANK YOU to both of these men and Country Propane.
Thomas from Fabius, NY
Thank you for the excellent service. Steve G. is a great guy and a dedicated diagnostician. Your lucky to have him as your employee; he cares about his work.
Eileen from Constantia, NY
We recently became a new home delivery customer and are completely satisfied with the professional and courteous service extended. Special thanks to Steve, Mike & Penny.
Marty from Mexico, NY
The repair to our oven was Excellent service, speedy, and a professional installation.
Robert from Baldwinsville 01/2015
Recently, I have had service from Country Propane to have a propane range installed. The employee who came to do our installation named Fran, was knowledgable, efficient and pleasant. We have done business with Country Propane for the last several years and whenever I need to call, their staff is pleasant and helpful. Such a pleasure since in the age of modern technology, good customer service is not always easy to find!
Fernando from Fabius, NY 02/2015
Always a positive experience when calling in or speaking to the delivery drivers. Extremely helpful from when I purchased my home to helping get the propane delivered during snow season! Best prices & best people. Thank you!
Pamela from Camillus, 03/2015
I have had their service since we built our home 8 years ago. We have never had a problem withthem in any way. Excellent Service and their rates have never seen a serious increase. I shopped around for better rates and could never get them! They always deliver on time without fail, even during the worst of the winter snow. GREAT JOB Country Propane!! It is understandable that you make mistakes once in awhile, we all do. I highly recommend Country Propane to anyone I talk too. It's too bad that more people who love your service don't comment.... because your team is GREAT!
Daniel from Brewerton, NY 06/2015
Thank you for the Outstanding Quality Service. Efficient and Professional.
Mary Anne from Syracuse 10/2015
I just wanted to take a minute to thank Dave and his staff over at Country Propane,Inc. for the EXCELLENT service they have provided us over the years. I couldn't recommend a better company.
Bruce from Kirkville 12/2015
Glad I switched to Country Propane, Service Tech's and Service is great!!
Joseph from Williamstown 03-02-16
You have proven to be the BEST company I have ever worked with! Kind, Considerate, Dependable and honest!
Sue from Chittenango 04/01/16
You are very welcome, and all the praise is justified... I have used your service for the past 18 years at my Central Square location & 5 years in Pennellville. I wouldn't go anywhere else as I do believe I would get half the service and care I recieve now from Country Propane. I am sure other propane companies do not compare! I don't know, nor do i want to find out! I am happy with the BEST- keep up your fantastic Service!
James- One Very Happy Customer from Central Square 10/17/17
Wow! Thank you very much for the immediate response to our situation.
Edwin from Pompey 01/05/18